Questions and Answers

Members will be emailed their birthday once a year on the first day of their birth month. If subscribed or upgraded in mid-birth will not receive this email or if you customers do not subscribe, you will not receive e-mails as well.

LOLA Points will expire after they are earned 365 days

Unfortunately, points cannot combine with different accounts.

Benefits include birth month discounts, redemption point discount, welcome rewards and existing discounts. Cannot be used in conjunction with other discounts or promotions. Only one promotion code is allowed to use at a time.